Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it
Dear Sir or Madam,
I am writing
this
letter to complain about the product which I have recently ordered for your firm. Last
week, I purchased a laptop from your website. It is 15 inches in size and metallic silver in colour. Its box should contain the machine, the charger and the two connecting cables.
However
, when I checked the delivered package, the charger was missing from it. On asking the rider he refused at the moment and replied that he didn't know anything about it. Then
I called the customer care centre to inquire about the lost item they said to register a written complaint.
You are requested to send me a new machine or a new charger as soon as possible since I have a flight this
coming Saturday to attend the business meeting, so I need to bring it with me before leaving.
I look forward to hearing from you soon.
Yours Faithfully,
Arsalan FarooqSubmitted by arsalanfarooqned on
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