You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter, -Explain how you heard about the job -Describe the kind of job you would like to have -Give details of your experience and qualificatiqons

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Dear Sir/Maam, I am Angelica Sumampong, after having seen your advertisement that was put in the newspaper two days ago, I would like to apply for a position as a customer service representative
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your department. Having been in the field of customer service for almost 3 years, I gained a lot of expertise that will benefit the team. Before applying here I've been to a different sector that specializes in client relations and support service. It improves greatly my ability to communicate with clients and tend them to their needs. With the expertise that I accumulated over the past three years, I'm confident that I can do my job well in your department. The qualities that make me fit for the job are I can help clients in solving their problems. It
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helps me stretch my patience and understanding despite having an impolite and rude client and keep my display of professionalism to them. I look forward to your reply Yours truly, Angelica
Submitted by angelica on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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