You recently organized all-day meetings for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to manager of the hotel. IN your letter - Say what the participants liked about the hotel - explain why they were unhappy about the food - suggest what the manager should do to improve the food in future

Dear Sir, I hope you are doing well. I am Alice, and I have organised a meeting with my colleagues in your hotel

last

Wednesday. I am sorry to let you know that we all are disappointed regarding the lunch we received that day.

Firstly

, We all liked your office decor and especially, the video conferencing room. The sound system and the cameras you installed were fantastic. We were able to do our meeting successfully because of

this

special room.

Secondly

, we had lunch in the cafeteria where the buffet was being served. Apparently, when we had our

first

bite we all noticed that the food was not warm. So, all the taste of the items, your kitchen team has prepared has already gone. It was an extremely bad moment for me

,

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because

i

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I

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was the only one who arranged everything for my colleagues. So, I want to give you some advice that your waiters and other team members should keep a check while serving food whether it is hot or not. Another thing, you should have electronic hot cases to keep food warm.

This

way you'll not lose your customers. I hope you'll take it on a positive note Your's Sincerely Amanda