You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.. In your letter, you should tell: Say why you are writing and how you feel Explain what happened Tell them what you would like them to do.

The given line graph illustrates the

number

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of grocery closures and openings in a country over a 7-year period. Overall, it is clear that

although

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there were some big fluctuations in both opening and closing figures, the final

number

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for both of them was lower than the starting point. In 2011, the

figure

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for opening and closure stood at about 8500 and 6400 respectively. By the

next

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year, the opening

figure

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had dropped sharply by 4500

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but

then

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increased gradually to just over 6000 in 2014. At the same time, the

number

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of stores that closed fluctuated several times and

finally

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reached the same point as opening in 2014. In 2015, regarding the opening

figure

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, it decreased significantly to exactly 4000 and remained stable over the following two years.

This

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number

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for closure had witnessed a sharp fall to approximately 500 by 2015.

However

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, it rose dramatically to just above 5000. it remains relatively unchanged for the rest of the period, despite a negligible fluctuation. By 2018, the opening

figure

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had reduced by 1000.