You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.. In your letter, you should tell: Say why you are writing and how you feel Explain what happened Tell them what you would like them to do.

The given line graph illustrates the

number

of grocery closures and openings in a country over a 7-year period. Overall, it is clear that

although

there were some big fluctuations in both opening and closing figures, the final

number

for both of them was lower than the starting point. In 2011, the

figure

for opening and closure stood at about 8500 and 6400 respectively. By the

next

year, the opening

figure

had dropped sharply by 4500

,

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but

then

increased gradually to just over 6000 in 2014. At the same time, the

number

of stores that closed fluctuated several times and

finally

reached the same point as opening in 2014. In 2015, regarding the opening

figure

, it decreased significantly to exactly 4000 and remained stable over the following two years.

This

number

for closure had witnessed a sharp fall to approximately 500 by 2015.

However

, it rose dramatically to just above 5000. it remains relatively unchanged for the rest of the period, despite a negligible fluctuation. By 2018, the opening

figure

had reduced by 1000.