You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Dear Mr Smith, I am writing
this
letter to show my grave displeasure over the condition of the car charger I purchased from your online stores on 27th August 20222.
Firstly
, the reference number of the accessory is WAS-222 and
also
it was a blue cord model which was delivered to my address on 28th August 2022.
Secondly
, I was surprised the power indicator on it did not come up when I make an attempt to charge my smartphone with it.
However
, it was very frustrating because it could not serve the purpose I intend to use it for, as my gadget battery was flaten t all through the weekend since I could not get any alternative.
Subsequently
, I want a replacement from your company and the bill of delivery should be free to compensate me for the trauma
this
action has caused.
However
, the new accessory to be sent should be working perfectly and the delivery time should be prompt without
further
delay. Yours Faithfully, Tolu Abdullah
Submitted by aimoshood on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • order number
  • shipment
  • delivery
  • damaged
  • defective
  • package
  • request
  • replacement
  • refund
  • customer support
  • awaiting your prompt response
  • solution
  • photos attached
  • upon inspection
  • apologies in advance
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