you work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. * describe the problem with the equipment * explain how this problem is affecting your work * say what you want the shop or company to do
Dear Sir/Madam,
I am writing
this
email to express my dissatisfaction with the printer that I purchased in your store last
week. The receipt number is #2354678 and the cost is $350.00. However
, It was not working properly as I expected. After printing documents a few times, It was stopped working and showed an error on the computer's screen. I have tried to check all connections and ink colours, there were no issues at all. I was so confused and not sure what exactly the reason was.
Next
Thursday, I have to submit my report to my general manager and a new project for the meeting. Therefore
, I need to print all documents before that day. If I do not get things done on the meeting date, it will be a big issue for me and the company in general.
I hope you can understand the situation and swift resolution by sending me a new printer within 3 days.
I look forward to hearing you soon. Thank you!
Your Faithfully,
AnSubmitted by AnQ
on
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