IELTS Writing Correction Service
Writing Samples
Band 6.5

You invited your family to have a special celebrate dinner in a well- known restaurant, but you are unsatisfied with the meal. You are writing to make a complaint. In your letter, you have to say: - What the situation is - What the problem is - What you want them to do.

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Dear Sir/ Madam I would like to say about my unsatisfied meal. Two days ago, me and my family came to your famous restaurant its name is Xry.
However
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, there are a lot of bad things in there. First of all, that dinner had to be magnificent because it was my father and mother's anniversary day. That day was their 50th year. I booked 2 weeks ago for your dinner area but when we arrived at the restaurant, they said to me,
this
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 place was full and you had no booking. It was unacceptable for us because my parent's first meeting happened there. So
that is
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 why,
this
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 place is so important for us. We had to wait 30 minutes for available seats,
then
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finally
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 they found a table.
Secondly
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, we had ordered meatballs but we found a mosquito in my meal. It was terrible. And that was the
last
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 point for us. Your waiter offered me a new meal
however
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, I could not accept anything after that. I have to write to you
,
Remove the comma
apply
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 because if you are a boss, you have to inform that. And please do anything about these problems. I would like to have free meals for my whole family members. Please do that for us. Thank you for now. Sincerely Jack Fremont

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task achievement
Try to use more formal language to make your complaint sound more professional. Avoid phrases like 'bad things' and opt for 'issues' or 'concerns' instead.
coherence and cohesion
Ensure each paragraph focuses on a single idea and elaborates on it clearly, which will help with coherence. For instance, clarify the significance of the restaurant to your family before discussing the problems.
coherence and cohesion
Consider reorganizing the information to follow a more logical structure. Start with the situation, then describe the problem(s), and conclude with your desired outcome.
task achievement
The letter clearly states the purpose and the main problems faced during the dinner, which is essential for a complaint letter.
task achievement
You effectively conveyed the emotional significance of the event, which adds a personal touch to your complaint.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • complaint
  • satisfaction
  • underwhelming
  • culinary experience
  • quality of service
  • underprepared
  • inattentive staff
  • dissatisfied
  • subpar
  • compensation
  • address the issue
  • customer service
  • hospitality
  • special occasion
  • celebratory dinner
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