You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say – What and when did you buy? – Why was it broken? – Suggest how the problem could be solved

Dear Sir/Madam, I am writing you

this

letter regarding the furniture which is delivered today's morning when I opened the boxes with excitement and found that the glass of the coffee

table

is broken . I bought

this

set of wooden furniture on the 12th of august having 1 three-seater sofa and 2 side chairs with a coffee

table

online. I did an in-store visit but due to the good discount on an online ,

,

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purchase I prefer buying it online. The most beautiful part of

this

set was the glass

table

and

this

is delivered broken. I assume , probably it got broken at the time of delivery as delivery boys had not taken proper precautions during unloading . I would like to get another

table

in exchange , as it is your company's responsibility to deliver product undamaged. If an exchange is not possible I would like to return the

table

and get my refund .for reference , I have shared pictures of the broken

table

on your website in review comments. I hope you will address

this

concern and respond soon. Yours sincerely, Pooja