Duration- 20 minutes You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter: • Say when and where the problem happened? • Describe how you missed the flight? • Say what you want the airline to do? Write at least 150 words You do not need to write any addresses Begin your letter as follows Dear….

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Dear Sir or Madam, My name is Ishant Kesar and I am one of British Airlines' premium customers. I am writing
this
Linking Words
letter to discuss the incident that occurred
last
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week.
To begin
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with, I booked my
flight
Use synonyms
from Delhi to Toronto on September 12 at 12:00 PM. The
flight
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number was AC 043. As per the new guidelines published by Canada's government, all passengers must present a negative COVID report prior to boarding.
Therefore
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, I submitted all COVID-related documents including a vaccine certificate and a negative COVID report at the medical centre.
However
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, the medical officer could not authenticate the documents as the website was unavailable. After waiting for almost two hours, I requested the officer to contact the medical institute. By the time the officer gave me a green signal for boarding, the
flight
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was already departed.
Although
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I was eligible to travel, I missed my
flight
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due to poor services at the centre. I would appreciate it if you could look into
this
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matter on an urgent basis and refund the booking amount. If you need any
further
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information about the incident, please do not hesitate to contact me. Yours faithfully, Ishant Kesar
Submitted by ishantkesar on

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