There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear Javid, I am writing with regard to the problem at the
reception
that you asked me to suggest a proper solution in order to enhance service quality. I would like to inform you that recently,numerous people have visited our company who come from foreign countries but our receptionist is unable to speak English.
This
is because more often than not visitors disagree about
reception
because sometimes they are compelled to wait for a long time. The reason why
reception
is crucial is that people's
first
impression of the company starts from the entrance.
Furthermore
, the
reception
desk is the source of information for individuals because it gives them proper direct I wanted to suggest that you can take a new employee who is both multilingual and hospitable.
Additionally
,you can prepare placards which illustrate directions about how people can move.I am sure it will influence drastically to eliminate
reception
complaints. I hope that you will address
this
concern as soon as possible. Yours faithfully Malik Maliki
Submitted by malikli.malik1995 on

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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