You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: describe what the problem with the toy is suggest how the damage may have happened say what you would like the manager to do
Dear Sir, I am writing
this
letter to express my dissatisfaction regarding the purchase of a toy that I ordered online from your website, ToyCart, on 27th September. It was delivered on 10th October, and it was damaged. My order number is ABC1234. I purchased the Dancing and Singing Doll
from your website. The packaging of the toy was entirely damaged from one side of the box. The doll
does not perform any features like Singing and dancing as mentioned in the description on the website. The remote of the doll
is also
completely broken. Moreover
, I tried changing the battery of the doll
with a new one and started manually, however
it did not work. I believe that the Add a comma
however,
doll
has some manufacturing defect as I did not see any damage on the doll
and the remote might have been damaged during the transit as I did not see any fragile sticker on the box. I would like you to replace the doll
as soon as possible as I have ordered the doll
for my daughter's birthday. Moreover
, put the fragile sticker on the box so that it will be handled with care. I am hoping for a prompt response from you. You can contact me on call in case of more detail
. My number is 9990008880. Yours Faithfully, NameFix the agreement mistake
details
Submitted by abhiatmnnit on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.
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