You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the service

Dear Sir or Madam, Hope
the
Correct your spelling
this
show examples
letter finds you well, I am Yousra Ghoneim, and I am one of your regular passengers in your reputable company. I am writing
this
letter to express my strong dissatisfaction because of the trip that I have had with your company recently.
Further
, I would like to make an official complaint. The
first
point is that I would like to explain the whole issue to you.
Last
week on the twenty-
first
of May, I travelled from Rome to Berlin as a passenger on the train Express 302. I experienced several inconveniences and problems throughout the dreary and strenuous journey. Another thing is that I believe you can appreciate how disappointed I was when the train was delayed an hour due to a malfunction with the doors.
In addition
to
this
, the train had to stop several times throughout the trip owing to other technological problems.
As a result
, I arrived in Berlin three hours later than
initially
planned, which drastically changed my personal schedule. One final point I would like to draw your attention to is that there is no internet available, contrary to what was advertised, and I was unable to complete my business. I hope you can appreciate that I have had a terrible experience with your company and I look forward to reading apply your reply about what action you intend to take. Faithfully, Yousra Ghoneim
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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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