You work at home and have a problem with a piece of quipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Sir or Madam, I am writing

this

letter to express my disappointment with the functioning of the webcam I bought at your store.

To begin

with, the picture resolution captured by it is much lower than specified on the box. As a consequence, the video stream is glitchy on most occasions.

Additionally

, the store representative assured me that the webcam will capture and display colour images, but I was surprised to find that it has a camera that does the exact opposite.

As a result

of these issues, my work has suffered greatly. I am an online educator and my students need to see me clearly to capture the knowledge accurately.

However

, because of the faulty webcam, half of the class's time gets wasted.

Therefore

, I expect the shop to contact the company and get the faulty equipment replaced as soon as possible. I

also

expect monetary compensation for the hardships I have faced. Expecting a speedy resolution to my concerns. Yours faithfully, Nikhil Dhaygude.