You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter give details of the camera and where you bought it explain what has happened say what you want him/her to do about it

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Dear Sir or Madam, I am writing to express my dissatisfaction with regard to the camera that I bought from your company. I would like to inform you that the cost of the gadget was 600 dollars.It was neither big nor small.I purchased it from the Berlin office one week ago.
Although
everything was sufficient,there was no charger inside the box.
That is
why I was unable to charge my canon.I think you forgot to put it in a packet.
Furthermore
,there had to have a handbook that explains how devices can be used.
However
,It was
also
missed. I want to be provided with all items that I point out above because it is impossible to use the device without them.If you do not supply them within the 3 days.I will be requiring to refund.I hope you understand me clearly. I believe that you will address these problems as soon as possible. Yours faithfully Malik Maliki
Submitted by malikli.malik1995 on

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Topic Vocabulary:
  • local representative
  • important items missing
  • purchase details
  • model and brand
  • missing accessories
  • inconvenience
  • use to its full extent
  • urgent request
  • partial refund
  • alternative solution
  • exchange unit
  • correct the issue
  • look forward to your prompt response
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