Write a letter to a friend. You have borrowed something from your friend and it got damaged. 1. Apologize for damaging the product 2. Explain what happened 3. Say how are you going to fix the issue
Dear Emily,
,Sorry it's taken me so long to write to you but at ,
last
I put pen to paper to explain why I haven't returned that DIY book
I borrowed from you.
To be honest, I've been feeling so guilty that I delayed writing to you. I have to own up that I damaged the book
accidentally. I'm so very sorry. I know how important that book
is to you as it was passed down from your late father.
What happened is that I had been reading up on the chapter about DIY plumbing when I knocked over my cup of coffee which splashed all over the book
. Most of the stain is on the pages that were open at the time.
I've sent the book
away to be repaired. I didn't realise that was even possible until I researched it. Anyway, it should be as good as new when I get it back next
week and then
I'll send it on to you.
Again, I'm so sorry for the delay in telling you. I hope you can forgive me.
Best wishes
JohnSubmitted by santhoshvarunkumar on
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