You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter, state your reason for writing describe the problems and explain how you feel propose a solution and risk the landlord to take action

Dear Ms Morris My name is Chow and I am one of the tenants in your flat. I am writing with the hope to reach a mutual agreement regarding the problems of supplies for hot

water

and heating. As you might know, the hot

water

and heating in our flat have been out of supply for quite some time. Since the weather is freezing in January, I and other tenants find it difficult to sustain our lives without hot

water

and heating since we cannot take a shower in recent days and we have to sleep

with

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wearing a cotton coat.

Therefore

, I feel so disappointed to live in

this

way. I understand that it may take some time for workmen to mend the above problems. Yet it has been two weeks and these problems still cannot be addressed. As our contract clearly has mentioned that the rent of our flat includes functional hot

water

and heating supply systems, the situation I am facing right now is clearly not aligned with the rules of our contract.

Therefore

, I would be appreciated it if you can solve

this

problem in three days or provide our tenants with another place with enough supply of hot

water

and heating to live

if

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you fail to tackle the problem in three days.

Otherwise

, I might search for legislation help to claim my rights. I am looking forward to your reply. If you have any questions, please feel free to contact me. My number is 99999999. Yours sincerely. Chow.