You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: - Facts. You need to be concise but explain what happened. - Polite. No one responds to insults. - Outline what you wish from this. What do you want to happen? - Firmness. You want to be taken seriously.

To the manager, I would like to express my regret for having dined at your establishment
last
night; please allow me to explain. I made a phone reservation two weeks in advance to celebrate a very special occasion with my wife. I requested a table by the window and a cake with a special message. Yet, upon our arrival, we were informed by the hostess that the table requested by the window is unfortunately not available and
instead
, they offered us a table near the kitchen.
In addition
to
this
, they didn’t prepare the cake with the special message as requested, which was extremely disappointing.
As a result
of
this
, I had intended not to pay,
however
, your staff informed us that they would not give us our car keys if we refused to pay, and so to avoid
further
embarrassment, I complied. The service was extremely unacceptable, and I would like to request a full refund of the amount paid. I would
also
suggest that your staff are trained to handle
such
situations in a more customer-friendly manner, and the restaurant should not promote experiences that they are unable to deliver. Regards, Houssam El Zein
Submitted by elzein.houssam on

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Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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