IELTS Writing Correction Service
Writing Samples
Band 8

You have recently bought a product from the local market,but it had already been used Write a letter to the shopkeeper Say when you bought it Explain the situation Ask for refund or replacement

Dear Mr Verma, I recently bought a Samsung Galaxy smartphone from your shop in Sector 17, Chandigarh. I am writing
this
Linking Words
 letter to inform you that when I opened the box at home, I realised that the product is not new and has already been used. I came to your store
last
Linking Words
 Friday in the evening at around 7pm. As I was in a hurry, I didn't check the seal at the shop itself. I just selected the desired model and paid the amount only to realise later that I have received a
second
Linking Words
-hand mobile. It was evident from the fact that there were pictures of an unknown person in the photo gallery and the display screen was broken from the edges.
Therefore
Linking Words
, I request you to please consider the replacement of the product at the earliest possible. In case the same model is unavailable at the moment, I would like to get my money back. Kindly let me know if you need anything from my side. I have attached the purchase invoice with
this
Linking Words
 letter for your reference. Looking forward to hearing your response. Yours faithfully, Sneha

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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