There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter: Describe the complaints that have been made Say why the reception area is most important Suggest how the area could be improved

Dear Mr Smith, I am writing upon your request to come up with some solutions to the problem of the reception area. Based on the previous inspection that has been done, Our customers are not satisfied with the service. It seems that the place does not have proper facilities

such

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as paper cups, water dispensers, and hand sanitiser.

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, the lack of seats made the place overcrowded.

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, it is impossible to find a vacant seat during rush hour. As you know, the reception place plays a key role in representing how we have great respect for our customers and are professional and reliable. Still, the lack of primary facilities can violate our values. It would be great if the company provided the mentioned facilities and extra options like instant coffee, sweat, and alcohol pads to show our respect to visitors.

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, extra seats can solve the problem of being crowded. Best regards, Far khaan