You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take

#camera #home #company #representative #week #situation #action

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Dear Sir / Madam, My name is Mark Roberts and I am writing to you regarding a Nokia

camera

Use synonyms

that I bought at your department store on Sunhill Road, Dewsbury, on the 5th of September. The

camera

Use synonyms

seemed to work fine in the shop.

However

Linking Words

, upon returning home, it became clear that the shutter mechanism was not functioning properly.

In addition

Linking Words

this

Linking Words

, there was a small scratch on the lens. I,

therefore

Linking Words

returned to the shop the following day, on the 6th of September, and spoke to a company representative about the issue. I left the

camera

Use synonyms

with the assistant and they assured me that they would look into the problem with a view to repairing the

camera

Use synonyms

and get back to me a few days later.

However

Linking Words

, it has now been one week and when I contacted the shop again they said that the

camera

Use synonyms

has still not been fixed and they do not know how long it will be.

This

Linking Words

is bad customer service. As I am sure you will understand, it is not acceptable to be waiting for

such

Linking Words

a long time for it to be repaired. I would

therefore

Linking Words

like to request that I be given a full refund should I not receive the repaired

camera

Use synonyms

by the end of

this

Linking Words

week. I look forward to hearing from you. Yours faithfully Susan K

Submitted by singmahesh on Fri Nov 18 2022

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Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

228 words

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Structure your letter

Some argue that music mainly serves as a way for individuals to reduce their stress and anxiety. To what extent do you agree or disagree?

“Some people believe that managers are responsible for the company's success, while others think various features of the organization play vital role in it. Discuss both views and give your own opinion.”

Influence of human beings on the world's ecosystem is leading to the extinction of species and loss of bio-diversity. What are the primary causes of loss of bio-diversity? What solutions can you suggest?

Some people consider price as most important thing to think about when buying product (such as cell phone) or service (eg medical treatment). Do you agree or disagree?