You rented a car from Car Rental Company. The air conditioner has stopped working. you phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter - introduce yourself - explain the situation - say what action you would like the company to take
Dear Sir or Madam,
I am writing to express my disappointment regarding the faulty
car
that I rented from your company , Dubai Rental Service, City Center branch in Dubai, on Wednesday last
week. The cooling system of the car
stopped working the day
after I rented it and even after my written complaint, it has not been sorted out.
My name is Venkatesh Ravichandran, and I live in the wooden street area. I am working as a Marketing Manager with the BMW company located in Manchester city. Recently, I met with an accident so I have to give my automobile for repair. Therefore
, I have started using a rental car
from your company until I get my motor repaired.
As I mentioned earlier, I am a marketing manager so I need to drive frequently to meet my clients. The day
when I rented the car
, the air cooling system was working fine. However
, It has stopped working the next
day
. Owing to this
issue, I am unable to take it for a ride.
I would request the organization to either change the car
or send the team to repair the air conditioner if only it can be fixed within a day
.
I look forward to hearing back from you immediately.
Yours faithfully,
Venkatesh RavichandranSubmitted by crvenkatesh1904 on
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