You went to a museum with your elderly friend last week. However, he/she found it difficult to walk around the museum. Write a letter to the manager and say: * Whom did you visit the museum with? * What problems/inconveniences did he/she face? * also, suggest solutions to enhance the museum visit experience for an elderly person.

Dear Sir, I am writing
this
to express my extreme dissatisfaction with my visit to your National Museum in the City Centre. I came with my neighbour friend who is an elderly woman. She requested to take her with me.
Moreover
, she was very excited to visit the place and recall her old times.
However
, she faced a lot of difficulties while walking around the hall. She has been suffering from arthritis for a very long time.
As a result
of
this
, she had to take pauses while walking but there was no seating area anywhere near the corridors.
In addition
, there were no benches, chairs or even a ramp at the entrance door. I would appreciate it if you could look into
this
matter at your earliest convenience and ask the authorities to build a ramp at the main door for a disadvantageous community.
Furthermore
, it would be better if you install benches and chairs along the sides of the main hall. I hope our elderly folks would get benefit from
this
. If you need any
further
suggestions, do not hesitate to contact me. Yours faithfully, Leo
Submitted by anniezafar3 on

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Topic Vocabulary:
  • Accessibility
  • Mobility issues
  • Inconveniences
  • Adequate facilities
  • Elderly-friendly
  • Resting areas
  • Impaired vision/hearing
  • Ramps
  • Elevators
  • Wheelchairs
  • Motorized scooters
  • Audio guides
  • Hearing aid compatibility
  • Assistive devices
  • Staff assistance
  • Special tours
  • Ergonomic seating
  • Visual aids
  • Multisensory exhibits
  • Inclusive design
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