There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved Write at least 150 words.

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Dear Mr Fring, Hope you are doing well. I am writing
this
letter to suggest some ideas about the improvement of our reception area, due to the increase in the number of complaints recently. We’ve been receiving frequent complaints about the noise in the area, and because of that our reputation is going down in the building.
Moreover
, our front desk is getting too crowded during work hours. I feel, being a Fortune 500 company, It is not professional if our entrance looks like a market. The front desk is the
first
place our client is going to look at, and our
first
impression needs to be strong. My suggestion would be to hire another receptionist, so we can handle the crowd better, which takes care of the overcrowding problem. Apart from that, as we have enough space, we can create a waiting room for the people who are waiting to meet our executives and call them as soon as the executive is ready to see them. I look forward to hearing from you. Yours sincerely, Vimal Thakkar.
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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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