You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company. In your letter • provide the details of your shipment • describe the damage • say what action you want the company to take.

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People hold different views about the adverse effects of the human race on flora and fauna around the globe, some claim that
this
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cannot be reversed. While others believe that some measures can be adopted to improve the situation.
This
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essay will analyze both views with examples to support my arguments, followed by a logical conclusion. To conclude, it is believed that combined efforts of government and the public will help conserve the habitat and protect the plants and animals, while others oppose and believe the damage cannot be reversed.
However
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, I agree that efforts should be made to preserve
the
Correct article usage
apply
show examples
plants and animals to ensure a healthy ecosystem.
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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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