You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say what the participant liked about the hotel. Explain why they were unhappy about the hotel. Suggest what the manager should do to improve the food in future.

Dear

or

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apply

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Madam, My name is Joanna and I am the manager of Harvey Consultant Company which held a conference at your hotel

last

week. I am writing to share the feedback I received from the participants of the event. To commence with, I appreciated that you provided all sorts of help and guidance. Your receptionists were rather considerate and friendly, showing us their professional expertise in making preparations and catering to all of our

need

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needs

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. People were quite satisfied with your projecting screen, computer and chairs seemed to be newly equipped, which gave us a comfortable experience of working.

Although

they really appreciated the facilities offered by

you

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your

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hotel, they were not happy with the food quality and the taste.

The

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They

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complained that most of the items were served too oily, and not warm enough. I would like to share some suggestions to improve the food quality. It could have been better if the counters were made ready just when most people

was

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were

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about to get

lunch

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a lunch

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break. Another

advice

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piece of advice

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is to use less oil and to have the food tasted before it is brought to the serving counters. I hope you could consider

these advice

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this advice

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and do much better in the future.

Your

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Yours

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sincerely, Joanna Shen