You ordered two items through the internet and you received two different items. Write a letter to the manager: Explain about what you ordered. Ask why the two other items were different. Ask about how he would solve this problem.
My name is S. I am writing
this
letter to complain about the poor service I received from your company.
I ordered two items that red shoes through the internet last
day. However
, I received two different shoes. I planned to give that shoes to my sister as a gift next
Monday. Because next
Monday is my sister's birthday.
It must be a wonderful event. I cannot order any other presents. Because I do not have enough time.
I have raised the complaint for the same a lot of times by calling your customer representative, but there has been no resolution provided till yet. I hereby request you to please resolve my issue as soon as possible or else I have to stop using your service on an unsatisfactory note. Also
, for this
month I am not going to pay for your service unless the problem is resolved.
Yours faithfully,
RASHIDOVA S
S RashidovaSubmitted by asqar4997 on
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The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.