You ordered two items through the internet and you received two different items. Write a letter to the manager: Explain about what you ordered. Ask why the two other items were different. Ask about how he would solve this problem.
Dear Sir or Madam,
On November 27 , 2022,I booked two items through the internet from your
shop
. Then
I received two different items from your shop
. I asked you to change it to a new one . Now I am afraid that I have to ask to change it again .
Firstly
, before I booked a dress
from your shop
I and my sister were searching beautiful dress
for my brother's wedding ceremony. During this
time we saw your advertisement. After this
phenomenon,we booked that same colour and size dress
from your shop
. But you send us a different colour dress
. After that, I and my sister were so upset . And that is
why I must ask you why it is colour different. I request that please change the new one that is
like I booked . If you can't do this
you refund the money in full. I hope you will look into the matter and give me an immediate reply.
Yours faithfully
................
Khamrayeva MunisaSubmitted by asqar4997 on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.
Essentional vocabulary list for IELTS Writing 7+
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