As the world become technologically advances, computers are replacing people at more and more jobs. What are some job positions that may be lost because of computers? What are some problems that may result from this situation

Automation has progressively increased as employers look to lower costs of production in the quest to have more efficient and profitable means of production.

This

essay will discuss some of the

jobs

that have been affected by the trend and some of the problems it has caused. The

jobs

that have been most affected by

computerization

are the ones that are labour-intensive, repetitive, and require limited skills and knowledge application. The

jobs

affected by automation include front-end positions like

client

service in shops, till operators, bank tellers, farm workers, street cleaners , and assembly line

jobs

just to name a few. Mechanization increases unemployment which has an indirect impact on issues

such

as crime, social cohesion , increased dependency on the government for financial support, and retraining costs associated with retraining laid-off employees.

Moreover

, other problems triggered by

computerization

include disengaged or dissatisfied customers who have to deal with computers , bots , and chatbots in resolving

client

service. The other problems include the lack of human interaction and engagement associated with automated

client

service positions may mean that customers become less loyal to brands and companies. A lot of companies that have automated

client

services and complaints systems ,often times have been affected by even higher levels of consumer dissatisfaction. In conclusion, whilst

computerization

is positive in reducing production costs and increasing profitability in companies, the negative consequences of

computerization

need to be managed and

this

may require the private sector to work closely with the government in retraining redundant employees and implementing policies that allow for a dynamic labour force.