ou work at home and have a problem with a piece of quipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Sir or Madam, I am writing with regard to a hair dryer that I have purchased from your website which is not running properly since I received it at home. Two weeks ago, I ordered

a professional equipment

Remove the article

professional equipment

a piece of professional equipment

show examples

, which was recommended for the best hair stylist in the country, because of its power and fast results. Unfortunately,

this

device is spending more than an hour to simply dry a small hair, because it does not reach the temperature needed to make the job.

As a result

, on a busy Saturday, I have seven clients waiting in line to have their cut finalized for more than three hours,

while

Correct word choice

when

show examples

I was supposed to conclude

this

job in one hour.

This

inconvenience cost me $300, as I had to pay two assistants to support me and do the task on time in order to avoid dissatisfaction from the public. As the matter is related to the product you sold me, I request a

reimburse

Replace the word

reimbursement

show examples

for what I have paid and

also

compensation for the extra costs

such

as additional people to assist me. I look forward to receiving your prompt response, Yours sincerely, Pollyanna Souza