The two pie charts illustrate the most frequent
passenger
Use synonyms
complaints
of two international airlines Use synonyms
as well as
their passengers' satisfaction. The airlines are Linking Words
One
Use synonyms
World
Use synonyms
Air
and Blue Use synonyms
Sky
Use synonyms
Airways
.
Use synonyms
Overall
, the Linking Words
complaints
fall into seven categories: low-quality food, poor customer service, expensive tickets, lost or delayed luggage, delayed or cancelled flights, limited Use synonyms
space
on the aircraft, and others. The most common objection about both airlines Use synonyms
are
expensive tickets and a lack of Change the verb form
is
space
on board.
More than a third of Use synonyms
One
Use synonyms
World
Use synonyms
Air
passengers have complained about ticket prices, Use synonyms
while
29% have complained about limited Linking Words
space
onboard. Use synonyms
In contrast
, the most common complaint about Blue Linking Words
Sky
Use synonyms
Airways
is the limited Use synonyms
space
on planes, which accounts for 36% of all Use synonyms
passenger
Use synonyms
complaints
. Expensive ticket Use synonyms
complaints
account for 31% of Use synonyms
passenger
criticism and are the second most common source of Use synonyms
passenger
discontent.
Third and fourth positions go to delayed or cancelled flights (28%), and poor customer service (22%), respectively, as the causes of consumer dissatisfaction with Use synonyms
One
Use synonyms
World
Use synonyms
Air
. The third and fourth most common Use synonyms
complaints
against Blue Use synonyms
Sky
Use synonyms
Airways
are allegations of low-quality food for nearly a quarter and delayed or cancelled flights , respectively. Use synonyms
This
is mirrored in the Linking Words
overall
satisfaction rating as well, with Blue Linking Words
Sky
Use synonyms
Airways
receiving 87% compared to Use synonyms
One
Use synonyms
World
Use synonyms
Air
's approximately three quarters. criticism concerning customer service on the previous airline amounted to merely 3%.Use synonyms
daysibecerra84