The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.

The two pie charts illustrate the most frequent

passenger

complaints

of two international airlines

as well as

their passengers' satisfaction. The airlines are

One

World

Air

and Blue

Sky

Airways

.

Overall

, the

complaints

fall into seven categories: low-quality food, poor customer service, expensive tickets, lost or delayed luggage, delayed or cancelled flights, limited

space

on the aircraft, and others. The most common objection about both airlines

are

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is

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expensive tickets and a lack of

space

on board. More than a third of

One

World

Air

passengers have complained about ticket prices,

while

29% have complained about limited

space

onboard.

In contrast

, the most common complaint about Blue

Sky

Airways

is the limited

space

on planes, which accounts for 36% of all

passenger

complaints

. Expensive ticket

complaints

account for 31% of

passenger

criticism and are the second most common source of

passenger

discontent. Third and fourth positions go to delayed or cancelled flights (28%), and poor customer service (22%), respectively, as the causes of consumer dissatisfaction with

One

World

Air

. The third and fourth most common

complaints

against Blue

Sky

Airways

are allegations of low-quality food for nearly a quarter and delayed or cancelled flights , respectively.

This

is mirrored in the

overall

satisfaction rating as well, with Blue

Sky

Airways

receiving 87% compared to

One

World

Air

's approximately three quarters. criticism concerning customer service on the previous airline amounted to merely 3%.