three types of enquiries received by the tourist information office in one city over a six-month period in 2011.

The graph illustrates three types of
enquiries
received by the tourist information office in one city over a six-month period in 2011.
Overall
, there is a rising trend in receiving
enquiries
by
telephone
and in person but a declining trend is seen in receiving
enquiries
by letter/email from January to
June
.
Enquiries
made in person were at their least in January but they slowly increased to 800 by March and continuously rose until they hit a peak in
June
receiving more than 1800
enquiries
.
However
,
telephone
enquiries
had various fluctuations throughout the six-month period but stabilised from March to April receiving 1000
enquiries
. From February to
June
, the
telephone
enquiries
doubled and had the highest number at 1600 in
June
.
In contrast
to
telephone
enquiries
, letter/email
enquiries
have significantly decreased by approximately 50%. In January, fewer than 800
enquiries
were made but by May a gradual decline is seen which accounts for less than 400
enquiries
.
Finally
, the
enquiries
were levelled to be less than 400 from May to
June
.
Submitted by Nimz on

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