You travelled by a long distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter •Inform the bus company of when and to where you travelled •Describe your suitcase and what happened to it •Explain why the company should pay for a new suitcase

Dear Sir, I am writing

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letter to express my disappointment regarding the poor handling of suitcases during my journey on your

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. I, Prabhjit Kaur, A Sales Manager of Richard Enterprises, always like to travel for my business trips within cities by

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.

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was my first experience with your company and was not worthwhile. I travelled from Shimla to Amritsar by your

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no 192 on 22nd February to attend an important business meeting. The

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departed from the

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station at 8 AM and reached the destination by 1 PM. During

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journey, I carried a laptop bag and a black coloured

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that I recently bought from the " Air Canada" Brand. I took

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suitcase

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for the very first time since I purchased it. Suddenly, when I reached a Hotel, I found that the bag got so many scratches and the top handle came off when I was about to hold it.

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, one of the wheels is broken as well. As you may know, how expensive is an Air Canada

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? I have spent huge money on it,

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, cannot afford to repurchase it or don't want to get it repaired on my own. I would like your company to pay for a new

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as your

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operators are at fault for

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incident as soon as possible. I would appreciate your immediate attention to

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issue. Yours sincerely, Prabh