You travelled by a long distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter •Inform the bus company of when and to where you travelled •Describe your suitcase and what happened to it •Explain why the company should pay for a new suitcase

Dear Sir, I am writing
this
letter to express my disappointment regarding the poor handling of suitcases during my journey on your
bus
. I, Prabhjit Kaur, A Sales Manager of Richard Enterprises, always like to travel for my business trips within cities by
bus
.
This
was my first experience with your company and was not worthwhile. I travelled from Shimla to Amritsar by your
bus
no 192 on 22nd February to attend an important business meeting. The
bus
departed from the
bus
station at 8 AM and reached the destination by 1 PM. During
this
journey, I carried a laptop bag and a black coloured
suitcase
that I recently bought from the " Air Canada" Brand. I took
this
suitcase
for the very first time since I purchased it. Suddenly, when I reached a Hotel, I found that the bag got so many scratches and the top handle came off when I was about to hold it.
Moreover
, one of the wheels is broken as well. As you may know, how expensive is an Air Canada
suitcase
? I have spent huge money on it,
therefore
, cannot afford to repurchase it or don't want to get it repaired on my own. I would like your company to pay for a new
suitcase
as your
bus
operators are at fault for
this
incident as soon as possible. I would appreciate your immediate attention to
this
issue. Yours sincerely, Prabh
Submitted by kaurprabhjit24 on

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