Question: You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: -Describe the problem with the equipment - Explain what happened when you phoned the shop - Say what you would like the manager do

Dear Sir or Madam: I am writing to express my dissatisfaction
about
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with
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a microwave oven I purchased from your shop on November 10th. The model that I bought is M3C and the invoice number is 018K4L, which is for your reference. When I used the microwave oven the day I bought it, I found it with a faulty timer. No matter how much time I set to heat up the food, it would not start the time countdown. I tried to find solutions in the user guide but did not find any suggestions related to
this
type of malfunction. Two days later, I called your shop’s service hotline to request help. One of your employees, named Jim, answered and promised
me
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apply
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to send a technician over to my home within 24 hours.
However
, it has been three days since I called and no one showed up or contacted me for
follow-up
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a follow-up
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. I feel extremely disappointed about
this
experience.
Therefore
, I request a full refund of the microwave oven I purchased, or you can replace a well-functioned piece with the current one. I would be glad for a reply without
further
delay, or I may have to take legal
actions
Fix the agreement mistake
action
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. Yours faithfully John Doe
Submitted by allanhhb on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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