You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include Details about the meeting The problem you face What should be done

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Dear Optimal Synergy, I am writing from the Botanica
company
about the event that you recently managed for us. It was at the Continental Hotel in downtown Saigon and was held the weekend before
last
(the weekend of the 23rd) in the 4th-floor reception area. There were some issues during the meeting that you could have foreseen in my opinion.
Firstly
, the catering was late and there were few dishes that appealed to attendees. We are a local
company
but the majority of the food was western.
Additionally
during the meeting, we tried to reach your
company
in order to arrange for an extra hour but could not contact you.
This
was extremely unprofessional. From my point of view, you should address these problems immediately by ensuring that you have catered
according to
the tastes of the
company
you are representing. There should
also
be a backup number to deal with any issues that come up during the event. I hope that you will be able to make some form of restitution to us for these inconveniences. Please reply promptly. Best Regards, Linh
Submitted by jiwani.s.karim on

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