You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include: -Details about the meeting - The problem you face - What should be done

Dear Sir/Madam, I am writing

this

letter to complain about the services of the Sheraton Hotel which you booked for me during the time when I attended the company’s meeting from 29th to 31st December 2022.

This

is our company’s annual meeting with the participation of the Board of Management and all staff. The purpose is to summarize to company’s business performance, recognize the best staff and set up a new target for next year.

Although

Sheraton is considered the most luxurious hotel in Hanoi, I had a really bad experience staying here.

Firstly

, the check-in time is 12 o’clock but I had to wait until 3 p.m to receive the room’s key.

Moreover

, the room was not cleaned up properly, the bathroom was messy with a leaking bathtub. I informed the receptionist of

this

issue and it lasted nearly one hour to clean my room. Against my expectation, Sheraton’s services made me completely disappointed, so, I would like you to talk with Sheraton about

this

problem.

Furthermore

, I hope that you will be more careful in choosing the hotel for our annual meeting. Sincerely, Lana