You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am writing to express my dissatisfaction with the product I purchased from your online store.
Firstly
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I provide you
my
Add the preposition
with my

It appears that you are missing a preposition with the verb provide. Consider adding the preposition.

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item order details for your information. I bought jewellery from your online store
last
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

Saturday. Particularly, I bought a
sliver
Correct your spelling
silver

The word sliver doesn’t seem to fit this context. Consider replacing it with a different one.

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chain and a
bracelet
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

from it. You can check my order details in your database by filtering my Email.
Secondly
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I would like to describe issues my wife faces
while
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

wearing the jewellery. The length of the
sliver
Correct your spelling
silver

The word sliver doesn’t seem to fit this context. Consider replacing it with a different one.

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chain is too short as what
it
Correct your spelling
is

The word it doesn’t seem to fit this context. Consider replacing it with a different one.

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mentioned in
online
Add an article
the online
an online

The noun phrase online store seems to be missing a determiner before it. Consider adding an article.

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store. My wife thought that
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

chain is for kids.
Although
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

it is beautiful and attractive, the size
not
Add a missing verb
does not

It seems that you are missing a verb. Consider adding it.

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match
to
Change preposition
apply

It seems that preposition use may be incorrect here.

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her. Another problem is
in
Change preposition
with

It seems that preposition use may be incorrect here.

show examples
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

bracelet
Add an article
the bracelet
a bracelet

The noun phrase bracelet seems to be missing a determiner before it. Consider adding an article.

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. The
color
Change the spelling
colour

The spelling of color is a non-British variant. For consistency, consider replacing it with the British English spelling.

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of it is different
Linking Words
Linking Words
then
Correct your spelling
than

The word then doesn’t seem to fit this context. Consider replacing it with a different one.

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what we ordered. We bought
Correct article usage
a sliver
show examples
Correct article usage
a sliver

It seems that there is an article usage problem here.

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sliver
Correct your spelling
silver
show examples
bracelet
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

and we got
blue
Add an article
a blue
the blue

The noun phrase blue color bracelet seems to be missing a determiner before it. Consider adding an article.

show examples
color
Change the spelling
colour

The spelling of color is a non-British variant. For consistency, consider replacing it with the British English spelling.

show examples
bracelet
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

.
Lastly
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, it is appreciating that you
except
Correct your spelling
accept

The word except doesn’t seem to fit this context. Consider replacing it with a different one.

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complain
Replace the word
complaint

The word complain doesn’t seem to fit this context. Consider replacing it with a different one.

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and it is better to replace it with
new
Correct article usage
a new

It seems that there is an article usage problem here.

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one. It is good you initiate
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

process as soon as possible. I would appreciate it if you could look into
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

matter at your earliest convenience. I look forward to your reply. Yours faithfully, Milav Soni

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Topic Vocabulary:
  • order number
  • shipment
  • delivery
  • damaged
  • defective
  • package
  • request
  • replacement
  • refund
  • customer support
  • awaiting your prompt response
  • solution
  • photos attached
  • upon inspection
  • apologies in advance
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