You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter •Describe what happened that caused you to miss the flight •Explain how missing your flight affected you •Make it clear what you would like the airline to do.

Dear Sir or Madam, I am writing with regard to a

flight

that I missed

due to

a mistake by one of your employees. Two weeks ago, I was

due to

catch a

flight

to Rome, where I intended to spend four days on holiday. Unfortunately, the attendant at the check-in desk gave me a boarding card for a different

flight

, and I did not notice the mistake until I arrived at the departure gate it was too late.

however

, I had not expected

such

a thing to happen in a reputed airline company.

As a result

of the error, I was not allowed to board the

flight

to Rome, and

this

caused me great inconvenience. I had to book a new

flight

two days after, which mean that I missed two days of my holiday and I had to spend an extra Dhs. 350.

Furthermore

, as the mistake was caused by your company, I hope that you will compensate me for the cost of the additional

flight

,

as well as

for my taxi fares to and from the airport. I look forward to receiving your response. Yours Faithfully, Suman