You visited a hotel last week and left some items behind. Write a letter to the manager stating 1. Details of your stay 2. How important the items are to you 3. How you would want the items to the sent to you

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My name is Jenni Lin. I previously stayed at your hotel from the 2nd of July to
6th
Correct article usage
the 6th
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of July,
in room
Add a hyphen
in-room
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63A. The reason for my email is that I think I may have left my mobile
phone
on the bed in the room. The mobile
phone
is quite sentimental to me as it belonged to my mother. It was the only thing she had left for me before she passed away, and it contains many of the photos we had taken together. As I was extremely close with my mother, losing the
phone
has been very saddening.
Therefore
, I would be really grateful if your staff could help me check the room or the lost and found to see if the mobile is there. If you do find the mobile
phone
, would you mind sending it to my address: 5 Kent Street
.
Change the punctuation
?
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I really appreciate your help
,
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and hope to hear back from you soon. Kind regards, Jenni Lin
Submitted by chenny.wu on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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