You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, say about the holiday and where you stayed mention why you are unhappy about the hotel where you stayed say what you would like the travel agency to do

Dear Sir/Madam, My name is Robert Paul. I recently stayed at "Highlight

Hotel

" for three days to enjoy the new eye eve in Vancouver, that holiday package was arranged by your company. I am writing to raise my concern about the poor services provided by the

hotel

. With relation to the problems, I was supposed to check at 9 am on 28th December.

However

, that room was not vacant and I had to wait more than three hours in the reception lobby.

Finally

, When the room was arranged, the bathroom was extremely untidy and a foul smell occurred. I complained to the

hotel

staff regarding it.

However

, they ignored my issue and spoiled my vacation as that room was not enough cleaned which price I paid. Since my whole trip was unpleasant

due to

the bad amenities of the

hotel

. I would like to refund my money back as soon as possible. I look forward to hearing from you Yours faithfully, Robert Paul