You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment In your letter 1 Describe the problem with the equipment 2 Explain how this problem is affecting your work 3 Say what you want the shop or company to do

My name is Madhur Bathla. I am writing

this

letter with reference to the laptop I purchased from your shop

last

week. I have been consistently facing the challenge of heating issues since the day I purchased the laptop from your shop.

Moreover

, the problem is so severe that I cannot place it on my lap as it generates too much heat which is impossible to tolerate by human skin.

Due to

the heating ,

,

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problem

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,problem

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the computer restarts every two hours, automatically.

Furthermore

,I miss important takeaways

while

in a meeting with my teammates because the computer shut downs

while

I am still working. I would request you to send a technician to visit my place and find the root cause of the problem with the machine

,

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and fix that immediately. Or, please consider an exchange request to pick up

this

one and deliver a new machine. I hope to hear from you soon. Yours Faithfully, Madhur Bathla