You are a student at an English language school and are living in private accommodation with other students from the school. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter: state your reason for writing describe the problems propose a solution

I, Livia James, a student at an English language school in Brighton, would like to inform you about the inconvenience caused by the lack of hot water service in my apartment. I recently moved into

this

flat and noticed that the heating was not working properly. I mentioned it to your workers, and

while

they came over to check the issue, they were unable to fix the problem.

However

, the weather is getting colder and it is difficult to live in

this

apartment with my friends.

Furthermore

, I am finding it challenging to cope with the freezing temperatures, especially since I come from a country with a warmer climate.

Therefore

, it would be appreciated if you could take

this

matter into your consideration and take appropriate measures to alleviate the situation. It would be convenient if you could arrange for a new heating facility to be installed

instead

of repairing the old one. I look forward to hearing from you. Yours faithfully, Livia James