When you received a device ordered online you discovered that it was damaged. Write a letter to the company. In your letter: • Explain what you ordered and the problem with it; • Tell how important is this purchase to you; • Ask for solutions of the problem. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ....,

Dear Madam or Sir, I am writing to you to report some issues with my

computer

Use synonyms

, which I bought from your online store. First of all, I would like to say that your customers' positive comments about your store and your price policy caught my attention.

Therefore

Linking Words

, I bought a

computer

Use synonyms

from your online store five days ago. I saw some issues when I received the product. The

computer

Use synonyms

that I ordered had an F-type keyboard.

However

Linking Words

, the delivered product is a Q-type keyboard.

Moreover

Linking Words

, one of the keyboard buttons isn't working. The matter is that I have to prepare a presentation about my work and finish it in up to six days.

Otherwise

Linking Words

, I will miss the opportunity for a promotion and a higher salary in my job. For these reasons, it is extremely important that the

computer

Use synonyms

be replaced and delivered to me immediately. I would be very grateful if you could replace the product and deliver it to me as soon as possible. Thank you in advance. Yours faithfully, Sinan Y

sinan_yalcindag27

Apr 29, 2023

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

174 words

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Topic Vocabulary:

defective
replacement
customer service
refund
warranty
disappointment
urgently
material defect
manufacturing flaw
proof of purchase
resolution
expedite
parcel
logistics
safeguard
rectify
imperative
correspondence

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