You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that. Write a letter to the manager of the supermarket. In your letter Say – •who you are •Give details about the accident •Suggest how the supermarket could prevent similar accidents

Dear Sir/Madam, I am writing to you about a mishap that happened to me in your supermarket. I am Arnab, and I live four buildings away to the north of your shop. Two days earlier, I went to buy some daily necessities there. After I finished my huge shopping, I started my trolly from the south corner, and another older person was coming from the opposite direction.
Hence
, his side on the floor was wet, and he slipped on his cart.
As a result
, a collision between two of the carts made me fall down to the floor and my knee was injured. It was not the fault of the old man as he slipped because of the slippery floor. A super shop is a place where kids to older people will visit, and I believe it is the responsibility of the store owner to take care of their customers well. Employees working there should be always vigilant so that no inconvenience happened to their clients. They should take care if no place becomes wet which may cause an accident. I hope you will give immediate attention to
this
matter. Yours faithfully, Arnab
Submitted by arnabmistry on

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Topic Vocabulary:
  • accident report
  • customer safety
  • hazard
  • injury
  • liability
  • negligence
  • precautionary measures
  • reparation
  • risk assessment
  • safety protocol
  • slip and fall
  • store management
  • surveillance
  • warning signage
  • wet floor
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