You work at home and have a problem with a piece of equipement that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter . Describe the problem with the equipement . explain how this problem affecting to your work. .say what you want the shop or company to do

Dear Sir or Madam, I am writing

this

letter to inform you about the poor quality of your product. I clearly remember that one week ago I went to your store to purchase a printer which I needed to use. When I got acquainted with the equipment, your employee informed me that its advantages and high quality.

Hence

, I bought

this

device. After that, when I came home and unpacked it and

also

, plugged it in . Unfortunately, when I put the paper in order to copy a document the red light turned on for a

while

but suddenly, it turned off and it happened several times. To tell the truth, I was a little offended because I absolutely believed in the quality of your shop.

That is

why I am writing

this

letter to you. I would be grateful if you repair it or exchange it for another one. I look forward to your reply as soon as possible. Yours faithfully, ANNA JOHNSON