You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter •Explain that you did not get the discount •Tell them where you saw the discount advertised •Tell them what you would like them to do about the situation

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Dear Madam I’m writing to you regarding my concern for being incorrectly billed for my recent purchase of shoes which had been discounted. I purchased

for

Change preposition

apply

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my shoes for 200 USD with the whole price but will get the deduction of 50 USD on December 24th. The special pricing was advertised on your website, clearly stating the deduction amount of 50 USD on

this

Linking Words

product which was valid for 2 weeks for special season celebration promotions.

However

Linking Words

, when I finalized my order, the discount was not refunded from the bill. I am sending the bill for

this

Linking Words

transaction

along with

Linking Words

the credit statement for your reference. I would suggest you please refund the discount amount at your convenience and please investigate the case

further

Linking Words

so it won’t be repeated as I am planning to buy another pair of shoes since the discount offer

still

Add a missing verb

is still

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available. Looking forward to your reply as soon as possible. Thanks and regards, MyMy

yeshomeclassMon May 15 2023

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coherence cohesion

Ensure that the letter has a clear structure with an appropriate opening and closing salutation. It is important to start with 'Dear' followed by the title and surname if known, or 'Dear Sir/Madam' if unknown, and end with 'Yours faithfully' (if the name is unknown) or 'Yours sincerely' (if the name is known) followed by your full name.

coherence cohesion

The letter should have distinct paragraphs, each devoted to a specific point. Ensure that ideas flow logically from one to the next, using suitable linking words or phrases where necessary.

task achievement

Address all parts of the task by providing all the requested information, and expand on each point sufficiently. While the letter mentions the discount issue and where the advertisement was seen, it could also include the product details and a clearer call to action regarding the desired outcome.

task achievement

The tone of the letter should be formal and polite, as this is a business letter. Refrain from using casual language and ensure that the register is consistent throughout.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

158 words

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