IELTS Writing Correction Service /
Writing Samples /
Band 6

You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter •Explain that you did not get the discount •Tell them where you saw the discount advertised •Tell them what you would like them to do about the situation

#item #discount #price #company #•explain #•tell #situation
Dear Madam I’m writing to you regarding my concern for being incorrectly billed for my recent purchase of shoes which had been discounted. I purchased
for
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apply
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my shoes for 200 USD with the whole price but will get the deduction of 50 USD on December 24th. The special pricing was advertised on your website, clearly stating the deduction amount of 50 USD on
this
 product which was valid for 2 weeks for special season celebration promotions.
However
, when I finalized my order, the discount was not refunded from the bill. I am sending the bill for
this
 transaction
along with
 the credit statement for your reference. I would suggest you please refund the discount amount at your convenience and please investigate the case
further
 so it won’t be repeated as I am planning to buy another pair of shoes since the discount offer
still
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is still
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 available. Looking forward to your reply as soon as possible. Thanks and regards, MyMy
Submitted by yeshomeclass on

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coherence cohesion
Ensure that the letter has a clear structure with an appropriate opening and closing salutation. It is important to start with 'Dear' followed by the title and surname if known, or 'Dear Sir/Madam' if unknown, and end with 'Yours faithfully' (if the name is unknown) or 'Yours sincerely' (if the name is known) followed by your full name.
coherence cohesion
The letter should have distinct paragraphs, each devoted to a specific point. Ensure that ideas flow logically from one to the next, using suitable linking words or phrases where necessary.
task achievement
Address all parts of the task by providing all the requested information, and expand on each point sufficiently. While the letter mentions the discount issue and where the advertisement was seen, it could also include the product details and a clearer call to action regarding the desired outcome.
task achievement
The tone of the letter should be formal and polite, as this is a business letter. Refrain from using casual language and ensure that the register is consistent throughout.
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