You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter Give details of the purchase Describe the problem Explain why you need a replacement urgently
Dear Sir or Madam,
I am writing
this
letter to express my dissatisfaction with the purchase that I have ordered from your website.
My purchase number is NK2345 and it includes two items: a pair of shoes and a dress
. I made it about two weeks ago and your shop assistant Christie helped me with a choice.
First of all, I bought the beige dress
; however
, there was an acid pink one in a parcel. I am pretty sure that I checked my bin before payment and the dress
's color
was beige. Maybe your employee has messed up Change the spelling
colour
while
preparing a package.
I would really appreciate it if you could make a replacement as soon as possible because I am going to attend my friend's wedding next Friday. The event's dress
code is beige so it will be unacceptable to come in pink. You can choose an express delivery option as I am ready to pay extra money for it.
I look forward to hearing from you soon.
Yours faithfully,
Aliia
UmergalinaCorrect your spelling
Alicia
Submitted by vaahmerov on
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