You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased •Explain why you are not happy with the purchase • Tell them what you would like them to do about the situation

Dear Sir/ Madam, I am writing to complain about the
T-shirts
I bought from your store
last
week. My order number is #MS4567. On Wednesday 50th May 2023, I ordered 10
T-shirts
from your website in L size for my classmates, but when I opened the package, the
T-shirts
were in M size. We could not wear them and it was annoying because we had a staff outing with a dress code competition. Of course, we were the losers because we did not wear the
T-shirts
as expected.
Besides
, the delivery time was super long, 5 days longer than mentioned on the website, which made us not be able to do any things for our dress code competition. I am going to send 10 M-size
T-shirts
back with the receipt and would like to be refunded per your policy. I trust
this
matter will be resolved soon. Yours faithfully, Joseph Hien
Submitted by yeshomeclass on

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Get your IELTS Essential Vocabulary List —
Topic Vocabulary:
  • purchase confirmation
  • defective item
  • product description
  • malfunction
  • misleading
  • customer satisfaction
  • refund
  • replacement
  • return policy
  • compensation
  • delivery
  • invoice
  • quality assurance
  • complaint
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