You work at home and have a problem with a piece of equipment that you use for yourjob. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

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Dear Sir or Madam, My name is Sukhwinder Kaur Ranu.I bought a Shaw wifi service including a modem from your company on December 2022. Unfortunately ,I would like to replace the device for a better network connection . It has been several months since I have faced a network connection issue , which interrupts my work and caused a lot of mental and financial stress to me. I already made several complaints about it . Despite many attempts at repairs,

this

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problem has not been solved yet . If you could replace

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equipment with a new one , that would be great. I have the receipts of the original purchase

as well as

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repair expenses with

this

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letter for your reference. I am

also

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looking for some compensation for the damages , that are caused by the poor performance of the device . I hope you understand my concerns, and help to address

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issue as soon as possible .If you need any other information please feel free to contact me. Regards, Sukhwinder kaur Ranu

ranusukh77Fri Jul 14 2023

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

176 words

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