You work at home and have a problem with a piece of equipment that you use for yourjob. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

Dear Sir or Madam, My name is Sukhwinder Kaur Ranu.I bought a Shaw wifi service including a modem from your company on December 2022. Unfortunately ,I would like to replace the device for a better network connection . It has been several months since I have faced a network connection issue , which interrupts my work and caused a lot of mental and financial stress to me. I already made several complaints about it . Despite many attempts at repairs,

this

problem has not been solved yet . If you could replace

this

equipment with a new one , that would be great. I have the receipts of the original purchase

as well as

repair expenses with

this

letter for your reference. I am

also

looking for some compensation for the damages , that are caused by the poor performance of the device . I hope you understand my concerns, and help to address

this

issue as soon as possible .If you need any other information please feel free to contact me. Regards, Sukhwinder kaur Ranu