As technology develops, more shopping and business is done through the internet while communication face to face becomes less frequent. Is this a positive or a negative development?

Nowadays, technology is growing drastically helping companies to expand their reach to customers living in different countries of the globe, but
this
has even affected one-on-one communication between the seller and the buyer, so does
this
ever-growing development have a positive or negative impact?
This
essay will discuss both viewpoints with some examples. To commence, I would spare some light on the pros of the advanced software industry.
Firstly
, it allows business owners to capture more consumers through the medium of the internet, as most of the products that are sold in the physical market are even available on online shopping platforms helping companies to expand globally.
For instance
, a survey revealed small and local brands have seen a 35% growth after they shifted their focus to exploring the online trade options available.
However
, like , a coin
this
situation even has a second phase.
To begin
, since most of the suppliers are moving towards technology, it has led to lesser job opportunities leading to a drop in the country's economic growth.
For example
, in India when a person used to visit a clothing showroom there were some employees who showed them all the different variety of products that are present in the store, but since online shopping is been introduced
this
category of job profile has taken a serious hit.
To conclude
, online shopping has end number of advantages, but one has to be mindful enough to know the value of face-to-face communication. Because sometimes emails and phone calls cannot solve the problem which can be resolved by human interaction.
Submitted by pulkitkatira on

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