There have been several comp,laints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be #comp #laints #reception #area #visitors #company #manager #complaints

Dear Mr Smith, The purpose of

this

writing today is the request to find out some measurements for the increasing number of complaints regarding our front desk promptly. After going through all the complaints carefully, I found that most of the complaints were made about no timely response to customers' phone calls by the team.

Furthermore

, In online reviews , people explained that nobody attends the telephone for room services and outdoor inquiries about room reservations -eight out of ten calls were missed on a fairly daily basis. Given my opinion,I believe the reception area is the backbone of our hotel.

Hence

, it is highly important to tackle the problem;the lack of staff ,at

this

point in time.

Nonetheless

, hiring new staff will be the best decision amind

this

situation. I am looking forward to seeing how my suggestions translate into prompt actions from your side.

Furthermore

, your kind cooperation,from your side, would be greatly appreciated. Thanks for your consideration. Yours sincerely, Sukh