There have been several comp,laints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be #comp #laints #reception #area #visitors #company #manager #complaints

#comp #laints #reception #area #visitors #company #manager #complaints

Dear Mr Smith, The purpose of

this

writing today is the request to find out some measurements for the increasing number of complaints regarding our front desk promptly. After going through all the complaints carefully, I found that most of the complaints were made about no timely response to customers' phone calls by the team.

Furthermore

, In online reviews , people explained that nobody attends the telephone for room services and outdoor inquiries about room reservations -eight out of ten calls were missed on a fairly daily basis. Given my opinion,I believe the reception area is the backbone of our hotel.

Hence

, it is highly important to tackle the problem;the lack of staff ,at

this

point in time.

Nonetheless

, hiring new staff will be the best decision amind

this

situation. I am looking forward to seeing how my suggestions translate into prompt actions from your side.

Furthermore

, your kind cooperation,from your side, would be greatly appreciated. Thanks for your consideration. Yours sincerely, Sukh

Submitted by ranusukh77 on Wed Jul 26 2023

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

162 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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